If our team does not get a response from the client task is paused and you no longer get notifications, it also won't affect the average rating. Regarding the product that has never come, we have a certain process for that. These are the top things on our list of improvements. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart□ All the things you have listed: video delivery time, edit requests, rating the brands you have worked with, and also an availability to see the tasks that are relevant for you. Thanks so much for your thoughtful review. They are not paying a high quality team, at the rates they are paying, at the rates they are paying one edit should be enough. There should be a cap on how many edits they can get. I’ve worked with some companies that were great and others not so much. Speaking of ratings we should be able to rate the requesters as well. I get a notification everyday saying it’s overdue. The team told me that they haven’t heard anything from them. For example, I was accepted to participate in a campaign almost 3 months ago, the product still hasn’t arrived. All while being threatened by the app’s automatic response to quickly produce content. I don’t think it’s fair that we have to wait an unknown amount of time to receive the product, only to be inconvenienced to rush and produce content, to then have to wait an unknown amount of time for the brand to approve or request edits and finally get paid. I also don’t think that creators are giving enough time to create especially when/if they have other responsibilities. Especially when there are ones sitting in there for months. I just wish there was an option to not be interested in certain campaigns so that those campaigns can be pushed to people that qualify or are interested. Whenever I had any issues the team always solved them.
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